FAQs

Q. Can you fix my computer problem online? Or should I get the system at your shop?

A. It depends on the problem of your computer. If it is too complicated necessitating our special tools and time then you need to get it on our shop. And yes if the problem is not big, then we have our remote support team that fix computer problems online in few hours.

Q. Do you provide gadgets less than the market price of brands?

A. Yes, we purchase branded gadgets from big stores at wholesale market price which cost us less than the actual market price. That’s why we provide our products at discounted price.

Q. My data got lost due to infected USB drive. Can you recover it?

A. Definitely we can recover the data. We have specialisation of removing virus, spyware and malware and you can get the data recovered from your USB as well as from memory card, flash card and other storage devices too.

Q. I need to install the camera outside my home. Can you install it?

A. Surely we install camera if you purchase our surveillance services. The camera purchased from our company is installed by our staff member.

Q. An Application is not working properly in my tablet. Can you fix it?

A. Yes we work in all IT based services and encompass application issues in all devices ranging from tablet, laptop, mobile phone, Mac products and others.

Q. I want to make a promotional video for my business. Do you offer the same?

A. You can get any kind of film production services; we have skilled production team who can help you to market your product the way you want. You can also add special instructions or things to be mentioned in the promotional video as per your requirement.

Q. Does Digitech Solutions provide casual checking and maintenance services of computers?

A. If you want us for a regular check up of your computer, you can surely ask for our service. It is not mandatory that there has to be some problem. We also provide maintenance service which includes checking the system and treating the problems which can occur in future.

Q. I am struggling with my too old i pod. Do you have any solution for old Apple products?

A. We are dealing with Apple products from many years and we have solutions for all product of this company. You can get your gadget to us even if its 15 years old.

Q. Do you provide home service for software installation?

A. Yes, we have our employees who are especially recruited to give home servicing to our customers. We can install the software at your home, work place or anywhere you want, you just need to give us call and detail your address.

Q. Can I sell used printers and scanners at your shop?

A. Yes we do accept used printers, fax and scanners apart from computing devices. But we also take into consideration the quality and working condition of the product.

Remote Support

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+ Virus, Spyware, Adware, & Malware removal.
+ Slow Computer Optimization.
+ Network, E-mail, & Printer Setup.
+ Software Installation.

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